Hidden Review - Hubcap Mike
https://www.elkgrovenews.net/2021/04/hidden-review-hubcap-mike.html?m=1
Sometimes the best way to gauge a business is how they respond to a mistake.
Last week I ordered four replacement hubcaps and received them two days later, as promised. Unfortunately, I received only one hubcap and it was the wrong style.
I contacted the business on the next business day and explained what happened. I spoke with, yes "Hubcap Mike" and told him the error. After checking the order number, he apologized for the error, told me I could keep the wrong order, and replacements would be immediately shipped.
Sure enough, they arrived in less than 48 hours as promised. Like I said, it was a mistake, but it was handled quickly and correctly. Well done!
2465 N Batavia St
Orange, CA 92865
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